[Resolved] IFB Industries — complaint ticket no : [protected] & [protected] dated 08 sep 2018

anilabist

from Chennai, Tamil Nadu

Address:	Dehradun, Uttarakhand, 248001
Website:	ifb

1. Above mentioned complaints were lodged on 08 sep 2018 and subsequent dates. Your service technician had visited and inspected the refrigerator. He had demanded a part of refrigerator which arrived on 26 sep but could not match. Almost 45 days have passed but refrigerator is not yet rectified.

2. I have purchased above item after hearing lot of good words about ifg home appliances.

3. Could you please speed up rectification of the appliance at an early date.

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Nov 16, 2018

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Oct 15, 2018

IFB Industries Customer Care's response Dear Sir/Madam,

We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES

Verified Support

Oct 16, 2018

IFB Industries Customer Care's response Dear Sir/Madam,

Kindly let us know once you are back in station so that we can assist you with your machine issue.

Regards,
IFB Appliances