[Resolved] IFB Industries — complaints are not attended by ifb

Sankha94

from Delhi, Delhi

Address:

713304

I have raised same complaint multiple times for 23l convection micro oven, but every time I am receiving messages stating “ticket is pending due to customer not contactable”. I have attached the images of the messages I am receiving. This is pure harassment, I have been using the same number every day, how can this be not contactable? Also I have provided an alternative contact number, I have not received a single call on that number too. Is this how you treat your customers? This is very disgusting please solve the matter ASAP

+2 photos

Was this information helpful?

No (0)

Yes (0)

Aug 30, 2018

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Jul 21, 2018

IFB Industries Customer Care's response Dear Sir/Madam,

We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES

Verified Support

Jul 30, 2018

IFB Industries Customer Care's response Dear Sir/Madam,

Hope your issue has been resolved. Do write to us if you require any further assistance.

Regards,
IFB APPLIANCES