[Resolved] IFB Industries — Convection microwave oven improper functioning.

bhattacharjee1000

from Kokrajhar, Assam

Address:

Kamrup Metropolitan, Assam

I purchased Microwave Oven model 30FRC2 on 27/12/2015 from IFB zoo road branch, Guwahati. The oven fails to back a cake and cakes prepared have its interior raw and viscous ( no solidification takes place)even on number of attempts under guidance of company personal.Company failing to resolve the issue avoiding calls and contact.No further response or guidance from the IFB office where from it was purchased. Incidentally I happened to be the first cusomer of that IFB Branch which was opened only on 27/12/2015. I feel cheated.Please replace it if not repairable or refund my hard earned money.
-Pallav Bhattacharjee

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Mar 19, 2017

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Apr 07, 2016

IFB Industries Customer Care's response Dear Bhattacharjee,

Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you.

Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

IFB Team