[Resolved]  IFB Industries — defective product and service

1.5 ton invertor Ac i purchased takes 1 hour to cool a very small room of 80 sq. f and the feature that they mentioned are not there. it is my first ifb product and i am frustrated with the company also no response from ifb helpdesk. fraud company. in menu of ifb it shows that it hase 360 coverage and eco system but actually it's not...
Was this information helpful?
No (0)
Yes (0)
Jul 29, 2018
Complaint marked as Resolved 
IFB Industries customer support has been notified about the posted complaint.
Verified Support
Jun 25, 2018
IFB Industries Customer Care's response
Dear Sir/Madam,

We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience.

Regards,
IFB APPLIANCES
Verified Support
Jun 28, 2018
IFB Industries Customer Care's response
Dear Sir/Madam,

Our technician has ractified the issue. Kindly use it as recommended by technician and write us back incase any further assistance on [protected]@ifbglobal.com

Regards,
IFB APPLIANCES
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    IFB Industries
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    83%
    Complaints
    6869
    Pending
    0
    Resolved
    5639
    IFB Industries Phone
    +91 88 5376 9434
    +91 33 3048 9299
    1 860 425 5678
    IFB Industries Address
    Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
    View all IFB Industries contact information