[Resolved] IFB Industries — Deficiency in service under warranty, complaint no 17617480. Dt:01.04.2016

JOHNYKUTTY

from Gidam, Chhattisgarh

Address:	490006
Website:	IFB industries Ltd

Ifb washing machine elena aqua vx - 6 kg which is under warranty stopped working. The matter was taken up with ifb vide complaint no 17617480. Dt:01.04.2016.(Customer id: 1037098) i have also given many remainders through internet and also through customer care . But till date (15.04.2016) the complaint is not settled except the visit of two different service engineers visited and assessed and promised rectification. Now no service engineers picking up phone. And the customer care is expressing sorry like recorded message.

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Mar 18, 2017

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Apr 18, 2016

IFB Industries Customer Care's response Dear johny,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team.

Verified Support

May 07, 2016

IFB Industries Customer Care's response Dear Johny,

Hope your issue has been resolved. In case you require further assistance, you can contact us on:
BSNL & MTNL subscribers:[protected]
Other subscribers:[protected]
Email id: [protected]@ifbglobal.com
We assure you our best services.

Regards,
IFB Team