[Resolved]  IFB Industries — Delay in repair of washing machine

Address:

Vizianagaram, Andhra Pradesh, 535001

Hello sir, This is vijay kumar b from vizianagaram, AP It has been nearly 5 months since i have registered a complain for IFB washing machine, Model ELENA, complain number 16246766, many times called to service team, many times called to customer care, talked to senior manager, nothing has happened, every time they assure of quick action and nothing happens, when they tell that we will send a technician tommorrow he comes and after a month and each times he tells of a new problem and parts still to be recieved from company and the same story repeats, sometimes they tell that your complain has been closed due to non availability of parts and some times the dont even pick our calls, after 3 months they give my another complain number 16743530, so much of mental harrassment i have felt and so much of my time wasted on this thing.. and so much money loss in intrest terms and for an alternative arrangements.