[Resolved]  IFB Industries — delay in service for attending problem of heavy vibrations in my senorita washing machine

Address:Jaipur, Rajasthan, 302033

Complaint no[protected] ft.15/12/2017 pending still reg. Heavy vibrations and machine shifting during operation of the sonarita washing machine. Despite repeated complaints and visit of ifb technicians problem still persists. This complaint may prompt co. To take note and take action to resolve personal problem as we have been same complaint earlier also.
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Jan 30, 2018
Complaint marked as Resolved 
IFB Industries customer support has been notified about the posted complaint.
Dec 23, 2017
Patel Mann's response
its water inlet pipe was leakage(punture) and its top cover was damaged.
Verified Support
Dec 28, 2017
IFB Industries Customer Care's response
Dear Sir/Madam,

Thank you for sharing your details with us. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES
Dec 28, 2017
Updated by NATHURAM JAIN
Complaint not yet resolved despite rigorous followup.No response from service team.
Verified Support
Dec 30, 2017
IFB Industries Customer Care's response
Dear Sir/Madam,

Our technician has visited and ractified the issue and we will send senior technician to recheck the same.

Regards,
IFB APPLIANCES
Complaint comments 

Comments

Washing machine which we bought, its water inlet pipe's part was leakage (damage)and its corner of the top cover was slidly broken.please give me response as fast as you can.
IFB Industries Customer Care's response, Dec 29, 2017
Verified Support
Dear Sir/Madam,

Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update.

Regards,
IFB APPLIANCES

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