[Resolved] IFB Industries — dent on the product | |||||
I bought new ifb microwave from store on 18:01/2019 product got delivered in 19/01/2019. When i checked the product it had a small dent, not at all happy about it. When i call your customer care they made me run around. I had clearly mentioned to your customer care team that i have office on monday so ask the technician to come before 11:30am now when i called the technician he said he will come after 1:00 how rubbish is that, while take money you people are so fast and now giving me lot of trouble for the product which i bought, regretting why i got ifb product. You people are not even bothered about customers time, i dnt have whole time on earth for your technician to come. Not at all happy How would you feel when you get new product that too with a dent. Was this information helpful? | |||||
Feb 26, 2019 Complaint marked as Resolved IFB Industries customer support has been notified about the posted complaint. Verified Support Jan 21, 2019 IFB Industries Customer Care's response Dear Sir/Madam, We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience Regards, IFB APPLIANCES Verified Support Jan 24, 2019 IFB Industries Customer Care's response Dear Sir/Madam, Hope your issue has been resolved. Do write to us back if you require any further assistance. Kindly share your valuable feedback. Regards, IFB APPLIANCES | |||||
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+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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Still unattended till today 19/1/19
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IFB APPLIANCES