IFB Industries — Dishwasher has never worked and not replaced

A dishwasher purchased from them has never worked and I have been calling their customer service for weeks now. They have not bothered to replace the dishwasher at all. Even the person who came to give the demo could not give the demo and these irresponsible people do not even bother checking if their tickets have been closed or not.
[protected] - Ticket ID

I would not recommend bothering with any of their products. Faulty products and even worse customer service.