[Resolved] IFB Industries — dper problem even after cleaning filter

DrKuljotvir Singh

from Maler Kotla, Punjab

Address:	Rupnagar, Punjab, 140901
Website:	kuljot_waraich @yahoo.com

Dear sir/ mam
My registered no is [protected], machine is under warranty. Machine is giving dper error continuously from couple of days even after cleaning filter. Not working. Feeling cheated as purchase date is 21/10/2016, company giving 4year warranty. I am sending photos of s. No of machine and date of purchase proof along with this

+1 photos

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Dec 29, 2018

Complaint marked as Resolved

Verified Support

Nov 10, 2018

IFB Industries Customer Care's response Dear Sir/Madam,

Thank you for sharing your details with us. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES

Verified Support

Nov 10, 2018

IFB Industries Customer Care's response Dear Sir/madam,

As discussed, Kindly observe the machine and write us back incase any further assistance.

Regards,
IFB APPLIANCES

Nov 22, 2018

Updated by DrKuljotvir Singh Dear concerned,
This is bring to your kind notice that machine is not working, giving same error (dper error), even your representative could not help much, he descaled the machine with liquid descaler as well, but machine is still hanging on dper error . Please consider this is my registered mobile no[protected].

Verified Support

Nov 28, 2018

IFB Industries Customer Care's response Dear Sir/Madam,

Hope your issue has been resolved. Do write to us back if you require any further assistance. Kindly share your valuable feedback.

Regards,
IFB APPLIANCES