[Resolved] IFB Industries — dper problem even after cleaning filter

 
1 Review
Mullanpur Garibdass, Rupnagar District, Punjab, India
 DrKuljotvir Singh on Nov 4, 2018
Dear sir/ mam
My registered no is [protected], machine is under warranty. Machine is giving dper error continuously from couple of days even after cleaning filter. Not working. Feeling cheated as purchase date is 21/10/2016, company giving 4year warranty. I am sending photos of s. No of machine and date of purchase proof along with this

dper problem even after cleaning filter
Complaint marked as Resolved Dec 29, 2018
Verified Support
IFB Industries Customer Care's response, Nov 10, 2018
Dear Sir/Madam,

Thank you for sharing your details with us. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES
Verified Support
IFB Industries Customer Care's response, Nov 10, 2018
Dear Sir/madam,

As discussed, Kindly observe the machine and write us back incase any further assistance.

Regards,
IFB APPLIANCES
Updated by DrKuljotvir Singh, Nov 22, 2018
Dear concerned,
This is bring to your kind notice that machine is not working, giving same error (dper error), even your representative could not help much, he descaled the machine with liquid descaler as well, but machine is still hanging on dper error . Please consider this is my registered mobile no[protected].
Verified Support
IFB Industries Customer Care's response, Nov 28, 2018
Dear Sir/Madam,

Hope your issue has been resolved. Do write to us back if you require any further assistance. Kindly share your valuable feedback.

Regards,
IFB APPLIANCES
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    IFB Industries - dper problem even after cleaning filter