IFB Industries — elena/front door lock is not working | |||
Hi, I have ifb, elena front load washing machine, my on/off, heater switch is not working. Technician from ifb who visited last time made it direct and told me he will replace it soon but not done yet. Also my front door lock is not working even after multiple complaints. This problem is also a long pending one. When i am registering a complaint technicians are vising my place and closing the complaint without fixing the same. Was this information helpful? | |||
|
IFB Industries customer support has been notified about the posted complaint. Verified Support Aug 07, 2019 IFB Industries Customer Care's response Dear Sir/Madam, As discussed with you, you can however exchange your machine at a good price by availing our exchange offer. Regards, IFB Appliances | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
83%
Complaints
6868
Pending
0
Resolved
5639
+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
View all IFB Industries contact information
As discussed the offer that you have given for exchange I am not inconvenienced, as I mentioned during last servicing costs me 9k. 3k exchange price is very less, so please provide me support to get the issue fixed.
So schedule a technician visit and get it fixed.
Sukumar