IFB Industries — Faulty and noisy washing machine

IFB Industries — Faulty and noisy washing machine

S sehgalmanuj

Bought a washing machine in 2018. A broken piece was delivered. Upon several complaints, company sent another piece which is a faulty machine. Makes noise like tractor and our neighbours complain a lot and dont allow to use. Raised several complaints and issue not resolved till now. I am not getting mental harassment for raising this matter again and again. M. Seh [protected] Was this information helpful? No (0) Yes (0)
IFB Industries customer support has been notified about the posted complaint. Jul 09, 2020 Updated by sehgalmanuj How can this be considered as resolved. Even I have also raised several complaints to customer support team and last complaint is still pending. My concern is to seek a replacement. Has anyone contacted me to discuss?
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sehgalmanuj

After several follow ups, technician visited and did nothing. He mentioned that its gear box is defective and machine needs to be sent to Okhla. Again, not sure how many days it will take. IFB must do something and replace this defective product as I have been raising this complaint right from date of purchase.

IFB Industries Customer Care's response, Jul 13, 2020

Verified Support

Dear Sir/ Madam,

We are unable to check your contact details which is been shared. Please provide registered contact number so that we can assist you. Alternately you an write mail on [email protected] incase any further assistance.

Regards
IFB Appliances

Sujal sawant

I had purchased ifb washing machine on 25th Dec.2019, in january, while washing it automatically stopped in between after 8 to 9 hrs it started working as usual . Again stoping procedure of washing machine was continuous
Technician visited bt could nt locate the problem.In june machine stoped while washing and now it nt getting on only. After reporting the complaint technician says the panel is gone and has to be repalced. I am disappointed with the machine. faulty washing machine is given to us by the company.I dont have trust and faith on IFB product. Pl while purchasing ifb product ensure that quality product is delivered to you. think twice before purchasing ifb product.