| Address: | Regd Office, 14, Taratolla Road, Kolkatta 700088; IFB Industries Telanagana, Moosapet Village, Balanagar Mandal, Kukatpally Hyderabad | | Website: | www.ifbappliances.com/products/kitchen/dishwashers |
I have purchased an IFB built in dishwasher, invoice date 14.12.2022. It was delivered in December. Installation was done on DEcember 30th 2022. But at the time water was not functional at my new home. Subsequently, on 5th February 2023, used the dishwasher with water connection for the first time. The water spilled out of the dishwasher and into the kitchen and the water seeped under the kitchen wood work.
Upon raising a complaint, the IFB service executive arrived on 6th February 2023 and he found that the water part was faulty. He said he would replace it. But this is a new dishwasher and i am using it for the first time. I requested for replacing the dishwasher and IFB has refused to do so. I would like a full refund of my money from IFB and would like to claim compensation for the damages caused to my wood work for which i am spending time and money to get it resolved. Was this information helpful? | 
Sincere apologies for the inconvenience caused to you. Please share your complaint id or your mobile number so we can further assist you. Moreover, do write us a mail at [protected]@ifbglobal.com, also you can call us on (customer care numbers [protected] or [protected] ) or Chat option via cb.ifbsupport.com in case any assistance is required. We will be glad to assist you.
Regards,
IFB APPLIANCES