[Resolved] IFB Industries — faulty product | |||
I have purchased ifb washing machine top loaded (6.5kg fully automatic tlrcsg grey) on 12.05.2018 but since then more than four times parts have been changed and still continue to be problem in its function. I have facing every month related to the defective function of said washing machine. I think this model have defective product of ifb. It is, therefore, requested to change my washing machine and delivered new washing machine in place of defective ifb washing machine (6.5kg fully automatic tlrcsg grey). Early action in this regard shall be highly solicited. Details of product:- Article code:[protected] Serial number:[protected] Article description:- ifb top loaded (6.5kg fully automatic tlrcsg grey) Mobile no:- [protected] Was this information helpful? | |||
Sep 20, 2018 Complaint marked as Resolved IFB Industries customer support has been notified about the posted complaint. Verified Support Aug 18, 2018 IFB Industries Customer Care's response Dear Sir/Madam, We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience Regards, IFB APPLIANCES Verified Support Aug 20, 2018 IFB Industries Customer Care's response Dear Sir/Madam, Our technician has ractified the issue. Kindly observe the machine and write us back on [protected]@ifbglobal.com incase any further assistance. Regards, IFB APPLIANCES | |||
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+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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