[Resolved]  IFB Industries — for washing machine reinstall

Hi,

I have relocated from banglore to chennai.
On 29/09/18.
My washing has to be reinstalled. But no technician has been turning up. I have paid for this service rs 599. I have called customer care no of times for that last one week, they are giving technician no who is in bangalore instead of chennai technician no, after i ask again they are giving some no but no one is picking up. It would be really helpful if someone address this.

My registered mobile no with ifb [protected]
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Dec 1, 2018
Complaint marked as Resolved 
IFB Industries customer support has been notified about the posted complaint.
Verified Support
Oct 15, 2018
IFB Industries Customer Care's response
Dear Sir/Madam,

We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES
Verified Support
Oct 18, 2018
IFB Industries Customer Care's response
Dear Sir/Madam,

Hope your issue has been resolved. Do write to us back if you require any further assistance. Kindly share your valuable feedback.

Regards,
IFB APPLIANCES
Oct 18, 2018
Updated by SREE ranganath
Now the issue has been resolved.

Thank you for the support.
Complaint comments 

Comments

I am getting dpEr in front load IFB machine. It was running for 20min, after which I am getting this error. Please resolve this ASAP!
IFB Industries Customer Care's response, Oct 16, 2018
Verified Support
Dear Sir/Madam,

Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you.

Alternatively you can also write to us at [email protected] along with your contact details and we will help resolve your issue.

IFB Team

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    +91 33 3048 9299
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    Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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