[Resolved]  IFB Industries — Fraudulent Customer Services

Address:

IFB Industries Limited Home Appliances Division, L1, Verna Electronic City, Verna Salcete, GOA India - 403722

Below are my details
Name : Satish Dutt
Model : Aqua Senator SX
Serial Number :[protected]

I would like to report pathetic and Fraudulent Customer Care service from IFB and as always!

How pathetic can it get after getting an appliance from IFB and asking for a Service, IFB sets a new low record just for this.

I have been consistently reporting for a Service, through an authorized service whats app channel which [protected] you have given to me,
After reporting through this channel I only see fraudulent services given to me.
• First some 3rd party came to service my above machine [I wonder how IFB whatsapp channel leaked my details]
• Second an authorized personnel with ID card came in, I requested for AMC. I made Payment he gave manual receipt - 7673
Additional services were requested, he said he will come with parts next day, he is gone and not reachable after that
• Tried to raise a new complaint and I see that my account is hacked, it says My customer details not available

Now what the hell is this and what the hell am I supposed to do.
Do you even listen to customer complaints and act appropriately

I have raised to Consumer court, going easy doesn’t suit you guys!

Regards,
Satish Dutt
[protected]