[Resolved]  IFB Industries — free service

Address:

Chennai, Tamil Nadu, 603202

Hello team,

I've bought ifb washing machine front loader 6 kg in 2016. Right now i'm not facing any issues. Day before yesterday (14th march 2018) i got a call from ifb stating fo free service. While enquiring them they said no charges. But once the person visited the machine, he told to clean the drum that costs 3000rs/-. And he insisted to clean with the ifb powder only.

We are using other brands only. While we resisted tio change, he didn't service the machine and he left the place. Moreover your powder brand rates is differed from the persons with whom i spoke on call and the technician who visited to my home. I need a clear explanation what are all the terms that will be covered in free service period. I have warranty period. I don't mind to file a case in consumer board against you.