[Resolved]  IFB Industries — front load ifb washing machine

Address:

533003

The ifb front load washing machine is under warranty which was purchased 3 years ago. Suddenly machine stopped working. We have raised complaint with ifb centre rajahmundry and their representative attended on 26.4.2018. The representative said the drum got damaged and needs replacement and since it is under warranty drum will be replaced at free of cost which would take 1 week time. It is almost 2 weeks passed now and they are saying drums not available and it takes some more time. We are facing lot of problem and believing better service we have purchased ifb washing machine. The delay causing lot of difficulty and the representative also not picking our calls now for status when it would be delivered. The complaint no. Is [protected], the name of representative is mr. Vishwas/[protected] / 89, rajahmundry, east godavari district. It is requested to arrange drum on priority. Our contact no. [protected] / [protected]