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Washing Machines
IFB Industries

[Resolved]  IFB Industries — front load machine 7 kgs purchased 2 years back

Address:Bangalore, Karnataka, 560085

I have purchased ifb washing machine 2 yrs back
In march 2017.. It was functioning well.
Suddenly it stopped working n called customer care service. The technician told that the board has gone. N he replaced charging rs. 5000 towards the cost of the board. Now it started functioning.
I want to know what exactly is covered in ifb warranty period.. N wht kind of spare parts covered.,
Since the mention is made on the machine itself tht spare parts covered for 10 yrs n warranty 4 years
Pls answer my query..
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Nov 7, 2019
Complaint marked as Resolved 
IFB Industries customer support has been notified about the posted complaint.
Verified Support
Oct 07, 2019
IFB Industries Customer Care's response Dear Sir/Madam,

We tried to call on but unable to reach. Provided mobile number is not registered in our system. Please provide your alternate number so that we can assist you.

Regards,
IFB Appliances
Verified Support
Oct 07, 2019
IFB Industries Customer Care's response Dear Sir/Madam,

We tried to call on [protected] but unable to reach. Please provide your alternate number so that we can assist you. Alternately you can write on [protected]@ifbglobal.com incase any further assistance.

Regards,
IFB Appliances
Complaint comments 
1 Comment

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Comments

Dear sir,
This is ramesh .i have lodged complaint on 22/09/19 for washing machine water leakage problem still no technician attend this issue. Kindly resolve this issue.
Reply
Ramesh Potupureddi's reply, Sep 29, 2019
My IFB washing machine is under AMC and I am in vidisha.In spite of the repeated request to the help line no service persons are attending the machine, The manager at vidisha, bhopal is not even attending the calls.I am not able to under stand the reasons for this casual attitude.No higher officials telephone numbers are available for the redresal.
IFB Industries Customer Care's response, Oct 9, 2019
Verified Support
Dear Ramesh,

We are very sorry for your inconvenience. Please contact us at 1860 425 5678 / 1860 208 5678 or write us at [email protected] with your contact details so that we can assist you.

Regards,
IFB Appliances

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    IFB Industries Phone
    +91 88 5376 9434
    +91 33 3048 9299
    1 860 425 5678
    IFB Industries Address
    Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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