[Resolved] IFB Industries — Front load washing machine

chanti bunny

Jun 21, 2022

Address:

Bangalore

I have raised a complaint to costomer support of IFB for my front load washing mechine. Authurised Technisions came changed DC presor sensor, they cherged 4500 rupees for that.. i have a question here why don't you people maintain price tags and barcodes for mechine parts.. total cost of mecgine was 18000 rupees. But taking the 4500 rupees to Presor sensor is really too cost.. which is no price tag and none of the barcode provided in that.. costomer care people says that.. they don't know the price tags technisions won't take parts from IFB.. if sensor cost 4500 then maintain the tags..and barcodes. Please don't cheat the costomers like this. It's not at all good .
Thank you

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Jul 28, 2022

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Jun 21, 2022

IFB Industries Customer Care's response Dear Sir/Madam,

We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience.

Regards,
IFB APPLIANCES

Verified Support

Jun 21, 2022

IFB Industries Customer Care's response Dear Sir/Madam,

We tried calling you on the number you provided but unable to reach. Please share your alternate number and the best time to call so that we can assist you. Moreover, do write us a mail at [protected]@ifbglobal.com, also you can call us on (customer care number [protected]) or Chat option via cb.ifbsupport.com in case any assistance is required. We will be glad to assist you.

Regards,
IFB APPLIANCES