[Resolved]  IFB Industries — Front load washing machine - model name elite

Address:	Hyderabad, Andhra Pradesh, 500044
Website:	ifbappliances.com

I have raised the complaint bearing complaint number [protected] and so far neither i have received any call nor any technician visited my house. Hope some one will intervene in this issue and arrange for some technician.
This is with regard to the front load washing machine - model: elite vx - 7 kg and my registered mobile no. Is [protected] (Earlier registered mobile no. Was [protected]). I have taken amc and still struggling with the service issue from ifb

If you track my recent complaints, i have been raising my complaints from march 22 2017 onwards (Complaint no. [protected]), april 23 2017 (Complaint no. [protected]) and again recent complaint yesterday (Complaint no. [protected]), ofcourse for which no one turned out till now nor called me. Iam having this problem with the washing machine where water is not cutting off automatically and is overflowing from washing powder tray and from the door. Water is completely filled in the washing drum and also making huge noise

There is a serious problems with your technicians. One guy (Ramesh - [protected]) says, may be you are using excess washing powder, where we have been using the same machine for past 8 years and still he feels we are not educated or matured enough to know how much powder is required.. Another technician (Mobile no. [protected]) turnsup on april 24 2017 and says its the problem of some part which controls the water flow and while fixing he takes out a hand written paper showing drawing about how to fit and consults another technician again and again for fixing (Means he being a technician is not having knowledge on how to install that spare part). Guys like these technicians attend our calls

My problem is not yet resolved and he has taken signature on three cards where as i have seen only two spares are changed. He says only by signing three cards i will be allowed to change the spare.

Washing machine is not the only thing in our life for which we have been calling again and again to ifb service and we have to wait for some technician to turnup.