IFB Industries — Front loaded washing machine 6kg senator dx - complaint not resolved since 24.05.2017

Address:	Ghaziabad, Uttar Pradesh, 201011
Website:	Ifbindustries

Ticket number - [protected] dated 17.06 2017. Please refer my mail dated 12.06.2017 regarding the complaint not resolved. First ticket number issued to me was [protected] dated 24.05.2017 (Status complaint not resolved) and then next ticket number [protected] dated 26.05.2017 (Status complaint not resolved) and current ticket number issued to me is [protected] dated 17.06.2017. My contention is why ifb kept on changing the ticket number abruptly for the problems not resolved. Running from pillar to posts for the repair of my washing machine since almost a month to ifb customer care, speaking to mr. Ashok, getting in touch with mr. Bijoy das and pradeep sharma, all went in vain.
Despite my repeated call since last one month and your assurance to fix the problem today itself goes futile. I am suffering from last 24th may with different ticket numbers for the same complaint. You people have the tendency to harass the customer. Stop all these nonsense. Now you have stopped taking my call. Till now no technician visited my house. How long you people will harass me. What action you could have taken if you happen at my place. Don't you think the mental torture we are facing. If machine can't be rectified, why don't you people informing ifb for replacement. It is very much ridiculous. Above all please check my complaint history during last three and half years, you will find almost 25 to 30 complaints, it is very much unfortunate and strange behind the several complaint. This means the the washing machine i purchased had initial problems from ifb factory itself. We didn't bothered because everytime the problems were fixed for few months and again the machines started malfunctions. If such type of sales and after sale service shall be continued by ifb industries then the time is not far from ruining of ifb. If the behaviour of service centre isn't checked, then you people are forcing me to take drastic steps against ifb.
Nirmal kumar, e-7, alaknanda apartment, rampuri, surya nagar, ghaziabad 201011, up