[Resolved]  IFB Industries — front loading washing machine - angular model

Address:	Chennai, Tamil Nadu, 600040
Website:	ifb appliances

I bought an ifb angular wm 6.[protected] model washing machine, (Purchase date:24/07/2010) from sc – ifb point, koyambedu, chennai which was popular at that time and it was giving a satisfactory performance till i encountered some problems a few days back. My complaint dt. 16/10/2017 was attended by a technician on 17/10/2017 identified the problem. The problem he said is due to a hitch in the panel board. He further gave a shocking statement that spares including panel board for this model machine are unavailable since this model was withdrawn from the market long back.
The customer service centre has also confirmed the technician’s statement that ‘’no spares available and hence non-serviceable’’. The problem for the consumer now is what to do with this machine bought with a heavy price of rs.34250/- which is so easily scrapped without giving any thought to make it serviceable. Your denial of service for my machine is deliberate aimed at compelling me to buy a new one from you and this is nothing but an unfair trade practice.