[Resolved]  IFB Industries — Front loading washing machine valve complaint

Really i am very happy to inform you that i have purchased a front loading washing machine from ifb a well known company among house holders all over india. But when a complaint is lodged no doubt about there quick response... As soon as they reached the spot.. They are very eager to check whether it is under warranty or not.. If it is not under warranty the customer is so lucky that the complaint will be sorted out withi no time... But it is under warranty then the drama starts.. That item is complaint and it is out of stock.. As soon as the item comes complaint wiil be cleared.. After some days again approaching they tell if it is emergency we will fit a used item and whenever the item comes it will be replaced... Thats the end of the show...in turn they will close the complaint. Actually i dont know how many months it will take to make a double valve or something like that... So i humbly request you to take a note of this servicing centres if you want to keep the customer satisfaction.. If it means..
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Jun 23, 2017
Complaint marked as Resolved 
IFB Industries customer support has been notified about the posted complaint.
Verified Support
May 20, 2017
IFB Industries Customer Care's response
Dear Sir,

Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update.

Regards,
IFB APPLIANCES
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Please solve my complaint
[protected]
699/6
Onkar nagar
Gurdaspur
IFB Industries Customer Care's response, May 23, 2017
Verified Support
Dear Manu Walia,

Thank you for sharing details with us. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES
IFB Industries Customer Care's response, May 23, 2017
Verified Support
Dear Manu Walia,

Hope your issue has been resolved. Do write to us if you require further assistance.

Regards,
IFB APPLIANCES

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    +91 88 5376 9434
    +91 33 3048 9299
    1 860 425 5678
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    Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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