[Resolved] IFB Industries — I am complaining about ifb chimney

Javastar

from Mumbai, Maharashtra

Address:

523, Kamat Royale, Kerant., 403002

My name is clifford fernandes. I am from caranzalem, panjim, goa. My ifb chimney (Type cm. Model: 1s2bp is not working for more than a week. I had given a complaint and was not attended. As i needed the chimney in working condition because of cooking fumes in the house, i opened it up and got to know the motor winding was burnt on one side, i took the motor and went to panjim ifb service center to ask for replacement. A service personal was sent the next day to my residence who just came and checked. After that i have been repeatedly in touch with the service center and have personally visited it but in vain. Nobody is giving a positive reply whether the motor is available or no. Please help.

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Jun 25, 2019

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

May 17, 2019

IFB Industries Customer Care's response Dear Sir/Madam,

We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES

Verified Support

May 23, 2019

IFB Industries Customer Care's response Dear Sir/Madam,

We tried to call on [protected] number but unable to reach. Please provide your alternate number so that we can assist you. Alternately you can write on [protected]@ifbglobal.com incase any further assistance.

Regards,
IFB Appliances