[Resolved] IFB Industries — I am complaining about washing machine which is under extended warranty. | |||
There is leak in washing machine and there is huge noise while operating. Washing machine is operational only for 2-4 months in a year only due to slow service. I would like to tell you that service boy is always in hest to offer warranty but they hardly turn out to service. We register our complaint and it takes 4-5 attempts to fix it. They close complaint before fixing and reason mentioned to complain is really irritating they say refused to take service and close the complaint. We call and register our complain and they close it without service. We asked them to replace body but they refused to do so we offered them to pay for it and no one is turning out stand to service. When we asked to purchase new products of ifb they advice us not to buy as they can't service. Was this information helpful? | |||
Aug 5, 2017 Complaint marked as Resolved IFB Industries customer support has been notified about the posted complaint. Verified Support Jun 29, 2017 IFB Industries Customer Care's response Dear Shianshu, Thank you for sharing details with us. We will connect with you shortly to resolve the issue. Appreciate your patience Regards, IFB APPLIANCES Verified Support Jul 03, 2017 IFB Industries Customer Care's response Dear Sir, Hope your issue has been resolved. Do write to us if you require further assistance. Regards, IFB APPLIANCES | |||
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+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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