IFB Industries — i am very very unhappy with ifb services

I had register a case with ifb on 20aug-2020 with ticket number [protected]. After 22 days, today ifb engineer visited for issue at my home. I am very very unhappy with ifb services.

I have called chetan (Area manager) but he just asked engineer for do this case on friday.
Ifb is world class service provider. But reality is different at ground level. This a my case as a example.

Can i get justice as ifb unbale to attend my call on time and suffered as i am unable to wash my family clothes for a moth?
Can i get compensation on this as i am suffered loot after paid full amount of amc contact?
Some has to take responsibility from ifb.

I expect some positive approach for ifb or i have to go to court to fight for customer rights with fir case.

Note - ifb will be fully responsible for any further action for court case.

Call me if any help on [protected] or mail me on [protected]@yhaoo.com