[Resolved] IFB Industries — Ifb 25sc4 microwave replacement

dyutimaan banerjee

from Pune, Maharashtra

Address:

Pune, Maharashtra, 411028

I received a faulty microwave oven (Model no 25SC4) and am waiting to get a replacement. The request ID is [protected]. The replacement decision was taken on 25th Mar 2017 and I did not get any update about it till Tuesday 4th Apr 2017. I had to call IFB customer care and get the concerned person's number to follow up. Even after this, I am told that there is no replacement model available and I have to wait. This product was bought only 3 days before the fault was observed. I am unable to use the microwave. Since IFB is unable to provide a replacement, I want a better model or a 100% refund ASAP.

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May 11, 2017

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Apr 06, 2017

Updated by dyutimaan banerjee Why does the complaint get automatically rated as 1/5. Something fishy is going on

Verified Support

Apr 07, 2017

IFB Industries Customer Care's response Dear Dyutimaan

Thank you for sharing details with us. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES