[Resolved]  IFB Industries — IFB 6.5 Kg Fully Automatic Washing Machine TL65SSDR

I have bought IFB washing machine on[protected] through online. I register a service request on[protected] because the water is continuously draining out. On[protected] service engineer contacted us but i requested him to attend for service on[protected] because of holidays. He has attended on[protected] and informed me that some part has to be replaced. He said that it will take one week to ten days. I was shocked that it will take ten days as you know how important the washing machine is now a days. i contacted the service engineer on[protected]. He said that 10 days have not completed. Once again i tried to contact him on[protected] but he didn't respond. Then i made a call to the customer care number and informed about my problem. She said that i am once again rising the complaint and service engineer will contact me. yesterday at 11;32am some person called me and asked about the complaint of washing machine, but i said that already service engineer has attended and said that some defective part has to be replaced but till now they didn't do that. so, he asked me to contact Kurnool service Centre. i contacted them asked about my problem, they simply said that the required part is delivered by head office we cannot do anything and given me a suggestion to wait for one more week. After that i have given complaint through mail but it is waste of time. Till today i.e[protected] my product is in useless condition. I am very sorry to say that IFB service is irresponsible and committless.