IFB Industries — IFB 7 KG washing machine Model DIVA Aqua VSS Malfunction Issue in New product From purchase

Address:Yogesh Borana Jaora MP

I have purchased IFB washing machine from Flipkart on[protected], model- "Diva Aqua VSS 7010"

From the Starting WM having malfunction issue But After Some time Automatic Resolve but now WM having Issue Having Below malfunction listed Below

Pls find Malfunction Video Link :-https://we.tl/t-Ksd7TS3jh5

Plls Check video

Already Log Complain with reference No -[protected]

Now We Are not Ready to repair Machine need replacement for Same or refund

Also I am not satisfied with this washing machine.
From first 15days it creates some problem.
Sometime indicator light not working,
Sometime program not working properly.
Sometimes automatically child locked.
Sometimes automatically Drain continuously.
Sometimes errors show.
Sometime programs runs till 4-5 hours.
Sometimes Drain system is not stopped.
Sometimes overhead tank empty because drain is not stopped.
Sometimes clothes not dry because water intake is not stopped, water intake continue without stop. So my overhead tank always do empty.
Some time my whole house floor full of water like water flood in my house.
.
So I kindly and humbly Requesting you please please please replace my washing machine immediately as soon as possible.
Me and my whole family always thankful to you and your company.
Thanks & Regards
Arpita Yogesh Borana.
Mobile no- [protected]
From- jaora.
Kindly check inclosed Video Link mention Above
+1 photos
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IFB Industries customer support has been notified about the posted complaint.
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Dear Arpita Yogesh Borana,

Hope our technician has visited and resolved the issue and you are satisfied. Moreover, do write us a mail at [protected]@ifbglobal.com, also you can call us on (customer care numbers [protected] or [protected]) or Chat option via cb.ifbsupport.com in case any assistance is required. We will be glad to assist you.

Regards,
IFB APPLIANCES

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