[Resolved]  IFB Industries — IFB AC 5 Star installation issue

I purchased as on 21 may 22 and it delivered on 24 may 22 after installation guy visit on 25 may 22 and when we ask for ifb id card, gst number, pipe extension rate, etc then he said it did not have ifb id card and give the gst number of ifb industries and extention pipe rate per feet 300 + 18% gst 354 rs but when cross check with ifb customer care it said 300rs only.so we said guy we want ifb guy with ifb card.

Till now(4-june-22) we register 6 Tickets for installation but no one listening.

Please take your product back and refund my money so we can purchase other brand ac.
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Jul 20, 2022
Complaint marked as Resolved 
IFB Industries customer support has been notified about the posted complaint.
Jun 04, 2022
Updated by amitsangwan25
complaint not resolved till now
Verified Support
Jun 11, 2022
IFB Industries Customer Care's response
Dear Amit,

We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience.

Regards,
IFB APPLIANCES
Verified Support
Jun 11, 2022
IFB Industries Customer Care's response
Dear Amit,

Hope our team got in touch with you regarding your concern and shared the requisite information in this regard. Moreover, do write us a mail at [protected]@ifbglobal.com, also you can call us on (customer care number [protected]) or Chat option via cb.ifbsupport.com in case any assistance is required. We will be glad to assist you.

Regards,
IFB APPLIANCES
Jul 05, 2022
Updated by amitsangwan25
can you please share all charges rate as per your policy with gst included.
Verified Support
Jul 20, 2022
IFB Industries Customer Care's response
Dear Amit,

We are here to help. Please elaborate more on this so that we can assist in a better way. Moreover, do write us a mail at [protected]@ifbglobal.com, also you can call us on (customer care number [protected]) or Chat option via cb.ifbsupport.com in case any assistance is required. We will be glad to assist you.

Regards,
IFB APPLIANCES
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