IFB Industries — IFB AC 5 Star installation issues

IFB Industries — IFB AC 5 Star installation issues

A amitsangwan25 Jun 4, 2022 Jul 5, 2022 This thread was updated on Jul 5, 2022

I purchased ac on 21 may 22 and it delivered on 24 may 22 after installation guy visit on 25 may 22 and when we ask for ifb id card, gst number, pipe extension rate, etc then he said it did not have ifb id card and give the gst number of ifb industries and extention pipe rate per feet 300 + 18% gst 354 rs but when cross check with ifb customer care it said 300rs only.so we said guy we want ifb guy with ifb card. Till now(4-june-22) we register 6 Tickets for installation but no one listening. Please take your product back and refund my money so we can purchase other brand ac. Was this information helpful? No (0) Yes (0)
IFB Industries customer support has been notified about the posted complaint. Verified Support Jun 08, 2022 IFB Industries Customer Care's response Dear Amit, We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience. Regards, IFB APPLIANCES Verified Support Jun 09, 2022 IFB Industries Customer Care's response Dear Amit, We are truly sorry for the inconvenience you are facing with regards to your IFB product. Please be informed that technician has taken charges as per policy as informed by our team, Moreover, do write us a mail at [protected]@ifbglobal.com, also you can call us on (customer care number [protected]) or Chat option via cb.ifbsupport.com in case any assistance is required. We will be glad to assist you. Regards, IFB APPLIANCES Jul 05, 2022 Updated by amitsangwan25 can you please share all charges rate as per your policy with gst included.
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IFB Industries Customer Care

from Mumbai, Maharashtra

Jun 9, 2022

Verified Support

Dear Amit,

We are truly sorry for the inconvenience you are facing with regards to your IFB product. Please be informed that technician has taken charges as per policy as informed by our team, Moreover, do write us a mail at [protected]@ifbglobal.com, also you can call us on (customer care number [protected]) or Chat option via cb.ifbsupport.com in case any assistance is required. We will be glad to assist you.

Regards,
IFB APPLIANCES