[Resolved] IFB Industries — ifb aqua eva washing machine

[email protected]

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu, 600116

I have called the customer care number more than 5 times over a period of one month regarding my washing machine not working one guy came to house on day one after that no one visited my name is ajith r and the complaint number is [protected]

Complaint

The washing machine stopped working completely and i made a call to customer care and a guy came and said the board is faulty and needs to be replaced we said ok after 10 day he replace the board from day one every time i switch on the washing machine it starts working but after sometime it stops working automatically i am not sure he replaxed the machine with a new board or a good one. Every time i call the customer care they say the complaint has been escalated and they give me numbers of so called managers for me to contact but they never pick the call or are in out of coverage are i haven't reached then once please do something

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Jan 11, 2019

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Dec 05, 2018

IFB Industries Customer Care's response Dear Sir/Madam,

We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES