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[Resolved]  IFB Industries — ifb customer care charged money but never did their job

IFB had worst washing machine and extremely awful customer service. This industry is merely cheating people by selling crapy machines and appliances and on top of all they ask to pat money for free services throughout the year but once paid, they never attend any calls or give any services.
AWFUL Company!
Complaint marked as Resolved 2019-11-25 01:58:59

Complaint Status


[Oct 22, 2019] IFB Industries customer support has been notified about the posted complaint.
Verified Support
IFB Industries Customer Care's response Oct 23, 2019
Dear Sir/Madam,

We are so sorry for your unpleasant experience. We will connect with you shortly. Thank you for your patience.

Regards,
IFB APPLIANCES
Verified Support
IFB Industries Customer Care's response Oct 23, 2019
Dear Sir/Madam,

We tried to call on provided number but unable to reach. Please provide your alternate number so that we can assist you. Alternately you can write on [protected]@ifbglobal.com incase any further assistance.

Regards
IFB Appliances
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    code
    Customer satisfaction rating
    89%
    Complaints
    5532
    Pending
    0
    Resolved
    4881
    phone
    +91 88 5376 9434
    +91 33 3048 9299
    1 860 425 5678
    location
    Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107