[Resolved]  IFB Industries — ifb dealer overcharged for ifb stand and cover

Address:

Nattakom, Kottayam, Kottayam, Kerala

I purchased ifb eva zx washing machine on[protected] from defence canteen and call for demo initiated on[protected]. During the demo request call centre person inquired for the requirement of stand and cover and conveyed the prices of each item. On[protected] technitian mr pramod from rubies services, kottayam came and gave the demo. Finally he gave the accessories (Stand, cover, liquid and chemical). Unfortunately he levied more amount for cover and stand instead of the amount told by your customer care executive. After that i contacted ccare again and they gave only the number of rubies zonal manager. I contacted him and he replied me that he will look in to this matter.

But the customer care is turning a blind eye towards the activities of its dealers. I contacted customer care several times but they are telling contact the dealer itself.