[Resolved] IFB Industries — Ifb digital 7kg washing machine

Jha Kumar

from Chennai, Tamil Nadu

Address:

560077

Hi,
This is another way to raise this complain than the play which i am facing through cusomer care and the ifb emplyees.
Problem is simple that the door wood rubbur has to be changed for washing machine. (Flame was come when raised the first complaint)
Instead of the rectification getting harrassed with different reasons and replacement scheme with new wm of ifb!! Though this wm purchanged in 2010.

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Jul 31, 2017

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Jun 26, 2017

IFB Industries Customer Care's response Dear Sir,

Thank you for sharing details with us. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES

Verified Support

Jun 26, 2017

IFB Industries Customer Care's response Dear Kumar,

We regret the inconvenience caused to you. However, we apologize, we do not have spare part available to fix your washing machine as it is a non serviceable part.

You can however exchange your machine at a good price by availing our exchange offer. For more details please visit our website http://www.ifbappliances.com/exchange.html

Regards,
IFB APPLIANCES