[Resolved]  IFB Industries — ifb dishwasher worst service

Address:301, Maheshwar Flats, B/h Gail tower, Anand Mahal Road, Adajan, Surat.

Worst service below 1st Complaint No. [protected]. which is attend by your local technician only check and said your problem is solved and he took Rs. 590/- Service charge in first complaint problem was water leakage after he gone new problem start F5 Error is coming, i had called to your call center and Inform that my problem is not solved kindly resend your technician so person was told that our technician will visit,
after 3 to 4 days we wait for technician, after that we call to your call center for follow up, they told me that your Complaint is cancelled, then i had registered 2nd Complaint, Complaint No. is [protected] for this Complaint no technician visited, Technician Brijesh called me and said that due to heavy rain i am unable to Visit, yesterday your Service center was called me and said let me cancel your complaint our technician will visit and solve your problem, after i denied to cancel the complaint she cancelled my complaint and yesterday i have registered 3rd Complaint, Complaint No. [protected]. I have your Dishwasher and it is 5 year old.
now let me know what should i do can we scrap it?
in just 5 years. i need your co-operation and resolve my issue on top priority.
also i need explanation that your service charge is for what??? if problem can't solve by you technician then how you can take service charge????
and how you can cancelled the Complaints in auto mode???
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Aug 16, 2021
Complaint marked as Resolved 
IFB Industries customer support has been notified about the posted complaint.
Verified Support
Aug 31, 2020
IFB Industries Customer Care's response
Dear Sir/Madam,

We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES
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    IFB Industries Phone
    +91 88 5376 9434
    +91 33 3048 9299
    1 860 425 5678
    IFB Industries Address
    Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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