[Resolved] IFB Industries — IFB diva washing machine service

Jay Ravula

from Hyderabad, Telangana

Address:	Ranga Reddy, Andhra Pradesh, 500098
Website:	ifbservicecenter.in

I called customer service for my washing machine repair in hyderabad. The peraon from IFB team came and he's seen the machine and didn't check it. He said that timer has spoiled. And you wont get timer if available i will be back and the timer cost is rs.3000. For this information he has taken rs 400 has service charge even if repaired or not repaired. I demand expalnation how can one take money without proper invistigation and without service. And also demand why there is no receipt against the charge of rs 400.

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Jul 6, 2017

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Jun 03, 2017

IFB Industries Customer Care's response Dear Jay,

We are not able to find your details with [protected] number. Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update.

Regards,
IFB APPLIANCES