[Resolved] IFB Industries — ifb front load washing machine type serena

Vijaystuns

from Bengaluru, Karnataka

Address:

Vellore, Tamil Nadu, 631001

It is the worst customer service i would say, the service providers not doing their job properly and ifb does not have any control on them. My issue is running for last six months i have raised multiple cases, multiple calls but no use. I totally frustrated and came here to register a complaint. If ifb can not fix the washing machine issue why they have customer support? What is the escalation matrix in ifb, why no body is taking serious action as the issue is still not resolved.

My ticket no still open with ifb is [protected]

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Sep 15, 2018

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Aug 03, 2018

IFB Industries Customer Care's response Dear Sir/Madam,

We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES

Verified Support

Aug 11, 2018

IFB Industries Customer Care's response Dear Sir/Madam,

Hope your issue has been resolved. Do write to us if you require any further assistance.

Regards,
IFB APPLIANCES