[Resolved]  IFB Industries — Ifb front loading washing machine

Address:

Paschim Medinipur, West Bengal, 721306

I have front loading washing machine of elite DX 5.5 kg model which had shown some error code in display panel and my machine become automatically paused in this case I informed to IFB customer service(complain no-[protected]) and a service representative(MR.TARAK)visited my home and told me that the problem comes due to water softner filter and suggest to change but after that problem exist and i again make a complain(no-[protected])again your another Technically illeterate representative came to my home and suggest that the fault was due to electrical line.but after that i also called electrician and make a new connection but problem did not solved i mail your ifb global and call several times for service after that the service center(IFB) in my locality Take my machine to there office and return after few days but my newly purchased filter cum water softner doesn't refund and they told me they have forgotten to bring this product and supplied on next day but it is unfortunate that after a months i unable to use my machine due to your worst service.i never think to get this type of service from ifb like renowned company.Due to your delaying service i give up my hope to extend my machine's AMC that expired ON 20th Nov 2015.