[Resolved] IFB Industries — ifb fully automatic washing machine - front load
ShShruti Mishrak on Mar 6, 2018
This is regarding the complaint ticket number [protected] provided by ifb customer care.
We had launched a complaint by calling your customer care number for an annonymous sound made by the ifb washing machine while clothes being washed.
However, we have not received any satisfactory response from your representative.
Your executive named roshan visited our place who was very arrogant while dealing with us and also denied to show his identity card to us.
Moreover, we have been informed that we would be provided services only if we keep the washing machine on ifb washing machine trolley, which is totally illogical as you people are selling the same trolly for 2000 to 2500k but we are getting the same product in half price in market. Also its just an accessory but brand is imposing their ridiculous norms on us and not providing service even when the product is under warranty.
Please resolve this issue on earliest and give written confirmation to us that you wouldn't provide us services else we would be forced to proceed with strict action for this non consumer friendly behaviour by your company.
Complaint marked as Resolved Apr 8, 2018
[Mar 06, 2018] IFB Industries customer support has been notified about the posted complaint.
Rajeshk279's response, Mar 05, 2018
Drum is rotating very tightly and some noise when i am trying to rotate it manually
Verified SupportIFB Industries Customer Care's response, Mar 07, 2018
Thank you for sharing your details with us. We will connect with you shortly to resolve the issue. Appreciate your patience
Verified SupportIFB Industries Customer Care's response, Mar 08, 2018
We tried to call you on [protected] number but we are unable to contact you.Hope your issue has been resolved. Do write to us if you require any further assistance.
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