[Resolved]  IFB Industries — ifb fully automatic washing machine - front load

Address:

110091

Dear concern,

This is regarding the complaint ticket number [protected] provided by ifb customer care.

We had launched a complaint by calling your customer care number for an annonymous sound made by the ifb washing machine while clothes being washed.

However, we have not received any satisfactory response from your representative.

Your executive named roshan visited our place who was very arrogant while dealing with us and also denied to show his identity card to us.

Moreover, we have been informed that we would be provided services only if we keep the washing machine on ifb washing machine trolley, which is totally illogical as you people are selling the same trolly for 2000 to 2500k but we are getting the same product in half price in market. Also its just an accessory but brand is imposing their ridiculous norms on us and not providing service even when the product is under warranty.

Please resolve this issue on earliest and give written confirmation to us that you wouldn't provide us services else we would be forced to proceed with strict action for this non consumer friendly behaviour by your company.

Regards,
Shruti