I had purchased Elena steam 6 kg washing machine on[protected] from Amrita & co pallavaram. In last 5 years I spent more for maintaining the machine from board to drum. That too from last 3 years. I have changed my drum 2 times, filter 2 times, and rubber 2 times which is too expensive.
Last time when I bought drum in 08/2021. Technician informed old drum become fully rust and spoiled. So need to replace. After replacing use ifb liquid so it will give long life benefits. Since from the day I am using ifb liquids but again 04/23 drum as small hole in it. Now also it become fully rust and spoiled and replaced.
Fyi. The rubber cost is rs.2120 and filter cost is 1850. I have been changed this for last 2 years. I almost spent 17k in the last three years for ifb machine . Above parts will not cover in amc also.
It is very very expensive to maintain ifb.
I would request IFB to offer parts which are not covered under warranty at lower cost to their customers otherwise it will dissuade customers from buying IFB products, since they have to spend approx Rs 6000 within 3 years of the product purchase. I would appreciate IFB to reimburse the charges paid.
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