Address: Kowkoor, Secunderabad | Website: IFB industries |
I had purchased dishwashet Neptune vx in 2017. In fact from day one, this machine did not function normally and every month thereafter I had to report various problems to Service Centre. Over a period of time almost all parts of this dishwasher has been changed, including motherboard, salt chamber, etc. A number of technicians have come to rectify this dishwasher.
Finally On 14 Apr 2021, this dishwasher failed us again, and on examination once again, technician reported that this product needs extensive repair as the previous technician has failed to do his job properly, and the washer that got damaged due to opening of machine, resulted into water entering all compartments.
All this I have been tolerating due to inefficiency and lack of knowledge of visiting technicians of ifb service centre.
Presently my dishwasher is lying open with all panels separated from the body, and technicians who are to come and take this equipment have not turned up at my residence.
Failure on part of ifb - NOT TO PROVIDE EFFICIENT AND KNOWLEDGEABLE TECHNICIAN is ruining this company, for NO FAULT OF CUSTOMER.
VERY CARELESS AND INEFFICIENT LOT OF PEOPLE SERVING IFB here in Hyderabad. And atrocious after sales and poor quality control of products.
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