[Resolved] IFB Industries — IFB is cheating its customers

ambu t

from Hyderabad, Telangana

Address:

Hyderabad, Andhra Pradesh, 500072

I called up IFB Customer Care In the mid of October which is my my first service request after taking the Annual Maintenance Package.. No Action has been taken till now which is December 8. So whats the point of taking Annual Maintenance package. Firstly they forced me to take the Annual Maintenance Package and also replaced with duplicate parts for which I charged more than 4k. And due to these duplicate parts the machine is now malfunctioning but no action is getting taken... Here is the cust code: 2429105 Want a proper resolution and penalty to be imposed on IFB for these incorrect practices.. Regards, Raj

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Mar 23, 2017

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Dec 10, 2015

IFB Industries Customer Care's response Dear Sir,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team.

Verified Support

Dec 22, 2015

IFB Industries Customer Care's response Dear Sir,

Thank you for your feedback. We are glad your problem is resolved and you are satisfied. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers:[protected] Other subscribers:[protected] Email id: [protected]@ifbglobal.com

We assure you our best services.

IFB Team.