I have bought a high end washing machine of IFB - Laundrimagic, worth more than 60k. However, within 6 months, the machine started giving a strange problem of water getting filled in the washing tank. Clothes are not getting dried or washed. The cycle goes for more than 6+ hours while the clothes are deeply wet.
The machine is under warranty.
We have raised complaint number
Complaint number: [protected] - this ticket was closed without our confirmation, as the problem never got resolved. The technician visited and more than fixing him has made the machine even worse. He promised to talk to seniors but none the surprise it was a false promise as usually these people make. Neither he arranged any senior nor he bothered our problem.
Complaint Number: [protected]: Even after promising no one called or visited.Complaint Number: [protected]: The representative swore to God that they will send someone but nothing happened and no one called nor anyone came. Was this information helpful? |
Sincere apologies for the inconvenience caused to you. Please share your complaint id or your mobile number so we can further assist you. Moreover, do write us a mail at [protected]@ifbglobal.com, also you can call us on (customer care number [protected]) or Chat option via cb.ifbsupport.com in case any assistance is required. We will be glad to assist you.
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