[Resolved]  IFB Industries — Ifb model wm pl 65 rdw (6.5kg) not functioning

Address:

New Delhi, Delhi, 110045

I had purchased the ifb top load fully automatic washing machine model no :w/m pl65rdw (6.5kg) on 8th february 2016 from m/s sirohi electronics, mahavir enclave, new delhi. There had been several complaints with the working of this maching since day 1. The mechanic from your service provider office came on 7th may 2016 but cound not repair the defect and give satisfactory reason and thereafter when i responded "no" to your message whether i am satisfied or not with the service of your mechanic, then i received the following massage "an incidence e122375 has been generated in our esclation channel system on 7th may itself".

But, since the day i received the above message, nobody has contacted us or visited our place to physically check the machine and remove the defects.

I would appreciate your immediate action to get the issue resolved. My contact details are as under.

S. P. Nigam
705 kumudi apartments, plot no-11, pocket-6,
Sector 1a, dwarka, new delhi - 110045
Mobile : +91-[protected] / +91-[protected] / +91-[protected]