IFB Industries — IFB not doing Service even after many follow up

Address:H N 373, R3 , Huda colony Cheeka

I have purchased AC and it is still in warranty . Company and seller promised me free service in warranty period. I resister a AC request through IFB customer service number on 15 April . I got ticket number and it was said service agent will contact me soon. But date 22 April i did not called by any service agent. I did many follow up with customer care . they promised every-time that today it will be done but nothing happen till date.
And today they marked my ticket resolved with providing any service.

My ticket number is [protected].

Please take this matter and advise me

Thanks
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Dear Vikramsingh,

Sincere apologies for the inconvenience caused to you. Please share your mobile number so we can further assist you. Moreover, do write us a mail at [protected]@ifbglobal.com, also you can call us on (customer care numbers [protected] or [protected]) or Chat option via cb.ifbsupport.com in case any assistance is required. We will be glad to assist you.

Regards,
IFB APPLIANCES
Vikramsingh0204's [Complaint's author] reply, Apr 27, 2023
You can call me on My registered 9789978095 or email me [email protected].
And service is extremely worst. I will not use any product from IFB. IT is very unsatisfactory behavior from your customer care service. I already did so many follow up with them but no resolution so far.
Dear Vikram singh,

Hope your issue has been resolved and you are satisfied. Moreover, do write us a mail at [protected]@ifbglobal.com, also you can call us on (customer care numbers [protected] or [protected] ) or Chat option via cb.ifbsupport.com in case any assistance is required. We will be glad to assist you.

Regards,
IFB APPLIANCES

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