[Resolved] IFB Industries — ifb senorita sx services - reg | |||
Dear ifb team, We had bought ifb front load washing machine senorita sx from athithan furniture & electronics in redhills during august month 2013. Firstly, we have a services for ifb in aces home appliances later after demerge. We has a service for ifb washing machine in global solution service centre located at tiruvallur. Since we registered amc for the duration 30/08/2017 - 29/08/2019. Now, we found there is no services from global solution service centre end. We are facing problem with non functioning machine since 26/09/2018. Though we made several complaints. No one turned up to look after the issues. Whenever we made a complaints. As usual, only cordial responses will receive from customer executives. Then after the technician from global solution service centre visit to our pin code address will have the same response by "oral in direct". I have ever visited such worst services. Kindly process with action. Note: ifb always has a trusted brand but these kind of service center like global solutions service center are spoiling the company brand. Was this information helpful? | |||
Nov 13, 2018 Complaint marked as Resolved IFB Industries customer support has been notified about the posted complaint. Verified Support Oct 09, 2018 IFB Industries Customer Care's response Dear Sir/Madam, We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience Regards, IFB APPLIANCES Verified Support Oct 10, 2018 IFB Industries Customer Care's response Dear Sir/Madam, Hope your issue has been resolved. Do write to us back if you require any further assistance. Kindly share your valuable feedback. Regards, IFB APPLIANCES | |||
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