[Resolved] IFB Industries — Ifb service - customer care

Anandita Mishra

from Bengaluru, Karnataka

Address:

560043

The re installation of washing machine ticket was raised on 25th and the provided ticket number is:- [protected]
The technicians at bangalore for ifb service are rude, and delay service. Till date even after talking to branch officer of banaglore, mr ravi, there is no resolution. Mr. Ravi has said he cannot provide warranty/guarantee on any installation service.
The allocated technician mr. Rajkumar, whom we have been contacting ever since, has been responding negatively .
Ifb has guaranteed service within 24 hours, whereas whenever we have raised an issue, the service has been warranted after 2 months.
Kindly expedite on this issue.

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Apr 4, 2016

Complaint marked as Resolved

The complaint is resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Mar 31, 2016

IFB Industries Customer Care's response Dear Anandita,

Thank you for your feedback. We are glad your problem is resolved and you are satisfied. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers:[protected] Other subscribers:[protected] Email id: [protected]@ifbglobal.com

We assure you our best services.

IFB Team.