[Resolved] IFB Industries — IFB split AC 1 ton not getting start

mitmrityunjay

from Kolkata, West Bengal

Address:

700064

I have bought IFB 1 ton split AC in April 2015 from satisfaction, Kolkata got installed at saltlake, kolkata. Just after 1 year passed now the AC is not getting start as Remote control showing no indicator. i have already changed batteries, but no result. my customer id in IFB is 11025392 .
I have already booked complaint on customer care number with ticket no. [protected] on 24.05.2016. But nobody attended.
Can i hope to get the reason for what remote is not working, can any help over phone to verify it any minor mistake.
My family abusing me for buying product of IFB as they suggested to buy LG product.
Now I am feeling cheated and great looser.

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Mar 20, 2017

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Jun 01, 2016

IFB Industries Customer Care's response Dear Mrityunjay,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team.